Frequently asked questions
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When and where will the Narva City Run take place?
Narva City Run will take place on June, 9-10 in 2023, on the roads and streets of Narva.
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In what distances can you participate?
Half-marathon 21K
5K running, walking or Nordic Walking
Welcome Run 3K
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How much does participation in the Narva City Run cost?
21K
1.04 - 31.05.2023 JUUNI Entry fee 25 € 30 € Seniors over 60 y and youth under 20 y 20 € 30 € Groups (from 10 participants) 22,5 € 30 €
5K
1.04 - 31.05.2023 JUUNI Entry fee 15 € 20 € Seniors over 60 y and youth under 20 y 12 € 20 € Groups (from 10 participants) 13,5 € 20 € -
How can I register for the Narva City Run?
You can register for Narva City Run in Customer Portal.
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Is it possible to run the Narva City Run in a virtual run in 2023?
No, you can't run the Narva City Run as a virtual run.
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What happens if the Narva City Run does not take place?
If the event cannot take place in the usual way, you can:
- transfer the participation to the same distance of the Narva City Run in 2024
- ask for a refund of the participation fee
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What is registration protection?
Registration protection is now included in the price for all registrations. If the event will be cancelled, you can choose between two options:
- we will refun you 100%
- we will transfer participation to Narva City Run 2024
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Do I need to create account in Customer Portal to register?
No, but creating an account offers several benefits such as:
- possibility to re-register for another distance
- possibility to re-register your registration to someone else
- you can see where have you registered
- access to all your invoices
- faster and easier registration in the future
- you will see the history of your results
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If I register as a group, does all the participants have the have same distance?
No. Each participant can choose the distance of their choice.
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How can I re-register to another distance?
- log into the Costomer Portal
- select "my registrations" from the menu
- select "change distance"
- select a new distance
- pay re-registration fee
Re-registration no later than 13.05.2023 is free of charge. If you change the distance from one distance to another, you need to pay the difference.
From 14.05.2023 re-registration can be done for an additional fee 10 € + difference between participation fees.
Re-registration is possible until 27.05.2023 in Customer Portal
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What happens if I can’t attend?
If you are unable to participate, it is possible to transfer you participation to someone else. Re-registration can be done in Customer Portal.
To change your name:
- log into the Customer Portal
- select "my registrations" from the menu
- select "change participant"
- fill in the fields for the new participant
- a link will be emailed to the new entrant confirming the re-registration and paying the re-registration fee
Re-registration can be done until 27.05.2023. Re-registration before 13.05.2023 is free of charge.
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Didn’t find the answer to your question?
If you did not find the answer to your question, call us +372 608 7576 or write to us jooks@jooks.ee.
